Website regulations

Use of the website http://ezionimics.com/, hereinafter the home website of “Ezionim Microphones”, is provided in accordance with the terms of use that appear below. Purchasing through the website means agreement to all sections that appear in the regulations and all its terms. “Ezionim Microphones” reserves the right to change the regulations at any time.

Safe Shopping: Customer information is an important value to us, in order to maintain customer privacy and the information provided by the customer. Information entered on the site will be used solely for the purpose of completing the purchase on the site, and will not be transferred to another party, except for the needs intended to complete the purchase (such as: the credit card company).

Ordering Products:

• A wide variety of products are offered for sale on the site, it is important that the products are in stock.

We do our best to ensure that those products are in stock, there may be cases that we are unable to identify at the time of purchase where that product is out of stock.

In this case, the company reserves the right to present you in writing via fax, e-mail or mail.

Notification regarding a replacement product, which is similar in its data to the product you selected. If you agree, the details of the new order will be updated. Otherwise, your order will be canceled and your card will not be charged.

• Completion of the transaction process is conditional on approval and verification by telephone from the business’s customer service representative with the customer within a short time from the moment the order is placed, in order to prevent errors in both the customer’s identity and credit information, and other customer details.
• After the transaction is approved by the credit company, a notification will be given through one of the means of communication left by the customer regarding the approval of the transaction.
• If the credit card company does not approve the customer’s credit card through the site, the company below: “Etzioni Microphones”, will be entitled to consider the transaction as canceled.
• The business day count will be calculated from the moment the approval from the credit company is given.
• If you provide incorrect identification information when placing your order, we cannot guarantee that the products will reach you. In the event that the products are returned to us due to incorrect information you have provided, you will be charged for shipping and handling fees. Please ensure that your details are accurate and up-to-date.
• The website operators will not be liable for any damage, direct or indirect, caused to the user or any third party due to the use of the information contained in our content or for cancellation or interruption of service due to disruptions and/or defects in the transmission of information if caused intentionally by a third party or caused by any malfunction.
• The images on the site are for illustrative purposes only.
• “Etzioni Microphones” will do everything in its power to update the website and avoid incorrect data.

Product warranty:

The product warranty will apply to importers and suppliers only. The warranty certificate must be kept together with an invoice with the date and product details.

Payment method:

You can pay for a secure purchase using a valid credit card that can be cleared through one of the credit companies operating legally in Israel.

If you are not interested, you can complete the purchase by charging your credit card over the phone. If you choose this option, completion of the transaction will only be possible after the credit card company approves your purchase, and only then will we process the data and ship the product.

Prices:

The prices listed on the site are final and include VAT as required by law.

The company may change the price at any time without prior notice.

In the event of an unusual product pricing error on the site that was made in good faith, the company below (“Etzioni Microphones”) may cancel the transaction and refund the full consideration paid for it to the customer. The customer will not have any complaint or claim for that “pricing” error that was made in good faith.

Transaction cancellation:

By the company – hereinafter referred to as “Etzioni Microphones”.

• In the event that the stock runs out, a notification will be sent to the customer.
• In the event of an unusual error in advertising the product on the website.
• In the event of disruption by force majeure.
• In case we cannot locate the customer.

Cancellation of an order by a customer –

According to the Consumer Protection Law, 5741 – 1981, the customer must return the products he purchased within 14 days of receiving the product, while charging a cancellation fee of 5% of the transaction value or 100 NIS, whichever is higher + the cost of shipping fees.

Cancellation notice will be given via fax, email or mail.

The product will be returned in its original packaging, complete, without any damage or injury, in which case the company may claim damages for the value of the product.

The customer will be responsible for returning the product to the “Etzioni Microphones” store at: 9 Maskit St., 1st Floor, Herzliya.

No cancellation fees will be charged for returning the product due to a defect.

In the event of cancellation of the product order not due to a defect, the customer will be charged:

0-2 kg at a cost of 40 NIS including VAT

2-15 kg at a cost of 50 NIS including VAT

15 kg or more at a cost of 65 NIS including VAT

Product delivery:

Delivery times for each product are specified on the site. Delivery times on the site are counted as business days. “Business days” – Sunday-Thursday, excluding Fridays, Saturdays, holidays, holiday eves and holidays.

“Betzioni Microphones” will do its best to ensure that you receive the product before the specified time.

Rarely, there is a delay in delivery beyond our control, including:

Force majeure, strikes or shutdowns, malfunctions in computer or telephone systems, pressure on the delivery company (usually before holidays), delivery to a remote location, events that will impair the completion of the purchasing process. In these cases, we will make every effort to resolve the problem and, if necessary, cancel the transaction and cancel the obligation.

Contact:

via e-mail office@ezionimics.com

Through telephone customer service 052-401-1195

“Etzioni Microphones” will be happy to be at your service for any clarification, question or problem.